Our Services
Strategic Health Advisory Services
We have expertise in project management, programme management, turnaround interventions, practice management, quality management, clinical governance, healthcare staffing solutions and academic partnerships.
1. Project Management Solutions
Managing healthcare projects is highly demanding. It is complex owing to the regulatory environment in which healthcare projects are implemented. Our team has accumulated experience of leading implementation of clinical services in various settings. We are therefore able to help you plan or have one of our project managers run your project for you. We can assist in the following areas of project management: practical completion of a project, adherence to regulations, sourcing and installing of health technology, appropriate timing of service contracts, appropriate timing of staff recruitment and readiness for commissioning.
2. Programme Management
We have expertise in programme development, implementation, coordination and review. Our team members have worked at different levels of the national health system advising and/or implementing health programmes such as HIV & AIDS, TB and COVID-19.
3. Partnerships management
Our team has experience in working with public sector institutions, facilitating university partnerships and managing the implementation of agreements. We conduct workshops, roundtable discussions and symposia to enhance partnerships and realisation of the collaborations. We identify key stakeholders at all levels and come up with strategies for effective partner engagement. We promote collaboration, co-creation and shared accountability for partnership outcomes.
4. Clinical Governance
We intend to partner with health professionals to prepare practices for participation in the national health insurance in future. We provide specialist knowledge of managing resources (human resources, funds, physical infrastructure, equipment and ICT), clinical care (clinical guidelines, standards compliance and patient outcomes), contractual agreements and billing systems. We provide expert advice on facilities management (including practice renovations, sourcing of appropriate equipment and suitable facilities), sourcing of suitable billing software, appointment of staff), negotiating partnership agreements, managing cashflow and training of administrative and support staff. We also conduct practice review and identify organisational inefficiencies and weaknesses/ gaps and recommend practice improvement strategies.
5. Healthcare Staffing Solutions
Healthcare facilities require a suitable mix of qualified healthcare professionals and support staff in order to function effectively and provide quality health care. Our team has expertise in sourcing, contracting, onboarding and deploying qualified healthcare professionals and consultants. We provide technical input to human resource practice and recommend tailor-made human resource interventions/solutions in response to identified challenges or gaps.
6. Turnaround interventions
From time to time, healthcare facilities find themselves having to deal with various pressures such changing burden of disease, funding constraints, unhappy clients and quality of care. In such circumstances, the perspectives of independent reviewers or practitioners are often sought. We have the technical expertise to assess management structures to identify weaknesses, conduct assessments of internal systems to identify process inefficiencies, review the quality of health services provided and benchmarking against industry standards, recommend possible turnaround/ improvement strategies and design or implement turnaround interventions.
7. Training Solutions
Our health training solutions are designed to equip managers and employees with the skills they need to promote a positive work environment and drive your business’s health strategy. Our training services will assist your organisation to put in place effective mechanisms to create a nurturing environment in which employees can thrive and quality clinical care can be provided. We seek to create and deliver training that will shape the strategy and behaviours of how to shape the patient experience, team experience and organisational performance. We offer a wide portfolio of training services including leadership, clinical governance, healthcare administration, stress and mental health management training, customer care, and clinical training. We provide customised training courses and workshops delivered either online or in-person by specialists in order to help you meet your business goals.
